This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.shivayaluxe.com. Shivaya Luxe is committed to protecting your privacy and ensuring the security of your personal data.
1. Information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”
When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers for transactions, though we do not store full card details), email address, and phone number. We refer to this information as “Order Information.”
2. How We Use Your Information
We use the Order Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
* Communicate with you;
* Screen our orders for potential risk or fraud; and
* When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use payment gateways to process payments (we do not store your full payment card details) and shipping carriers to deliver your orders. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encryption for sensitive data transmission, and access control procedures.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
* The right to access the personal information we hold about you.
* The right to request that we correct any personal information that is incomplete or inaccurate.
* The right to request that we erase your personal information under certain conditions.
* The right to object to our processing of your personal information under certain conditions.
* The right to request that we restrict the processing of your personal information under certain conditions.
* The right to data portability.
If you would like to exercise any of these rights, please contact us using the contact details provided below.
6. Cookies
The Website uses “cookies” to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that declining cookies may affect your ability to fully experience the interactive features of the Shivaya Luxe services or websites you visit.
7. Third-Party Links
Our Website may contain links to other websites. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
8. Children’s Privacy
Our Website is not intended for individuals under the age of [18 or legal age in your jurisdiction]. We do not knowingly collect Personal Information from children. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and we encourage you to review this Privacy Policy periodically.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@shivayaluxe.com.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
